Patient Information

Our medical centre is committed to providing high-quality, accessible and compassionate healthcare to the local community. We aim to build long-term relationships with our patients and their families by delivering comprehensive, patient-centred care that supports their health and wellbeing at every stage of life.

Appointments

Patients can make an appointment by calling the practice on 02 9626 204, booking online through the HotDoc app, or attending the practice in person.

We will make every effort to accommodate patients who require urgent medical attention. Please inform our reception staff if your appointment is urgent so that appropriate arrangements can be made.

We recommend that patients make an appointment in advance. A limited number of appointments may be available for walk-in patients on the day. Walk-in patients will be triaged by our reception or clinical staff according to the urgency of their medical needs and health condition. This may result in a waiting period or, where appropriate, a recommendation to seek more immediate medical attention.

After Hours and Emergency

Outside our normal practice hours, please contact 13 SICK (13 7425) for medical advice and assistance.

If you are experiencing a medical emergency or require immediate medical attention, please call 000 or attend your nearest hospital emergency department.

Fees

Please note that some medical services are not covered by Medicare and will incur a private fee. These services are not eligible for a Medicare rebate and must be paid for by the patient.

Examples of services that may incur a private fee include, but are not limited to:

• Driver medical assessments, including commercial and aviation medicals

• Pre-employment medical examinations

• Iron infusion procedures

• Insurance medical assessments

• Wound care and other medical procedures

For further information regarding fees or specific services, please speak with our friendly reception team before your appointment.